Job Opportunities

Reports to: Chief Operating Officer

Locations:  384 Route 57, Washington, NJ

Status:  Full Time / Retail

 

Job Title: ReStore Manager

Position Summary:

The ReStore Manager is responsible for the overall operations and performance of the Habitat for Humanity NWNJ ReStore, a nonprofit home improvement store and donation center that sells new and gently used furniture, home accessories, building materials, and appliances to the public. The ReStore Manager oversees donations, merchandising, sales, staff and volunteer management, customer service, and financial performance, ensuring alignment with Habitat’s mission and goals.

Key Responsibilities:

Operations & Inventory Management

• Oversee daily operations of the ReStore, including opening/closing procedures, sales, general maintenance and cash handling.
• Manage the intake, processing, pricing, and display of donated items.
• Maintain a clean, safe, and organized sales floor, back room, and loading areas
• Ensure security system is active and monitored.
• Attend training as necessary.

Staff & Volunteer Supervision

• Recruit, train, schedule, and supervise ReStore staff and volunteers. Assess and develop them in areas of need and /or interest.

• Coach others to be an ambassador to Habitat to create and retain additional volunteers.
• Run weekly “walk throughs” and monthly staff meetings

• Foster a positive, mission-aligned work environment with a focus on excellent customer service.
• Ensure compliance with safety protocols and company policies.
• Maintain records or employee and volunteer hours
• Perform annual vendor reviews to increase operational efficiencies

Donor & Community Engagement

• Develop and maintain relationships with donors, businesses, and community partners to ensure a steady flow of high-quality donations.
• Coordinate donation pickups and maintain donor records.
• Represent Habitat for Humanity NWNJ in a professional and enthusiastic manner in the community.

Financial Oversight

• Meet or exceed monthly revenue goals and expense budgets.
• Prepare sales reports, track KPIs, and analyze data to improve performance.
• Monitor pricing strategies to maximize sales while maintaining affordability
• Oversee bi-weekly bank deposits.

Marketing & Promotions

• Collaborate with staff to implement marketing, advertising, and social media strategies to drive traffic and donations.
• Organize in-store events and promotions to increase community engagement.

Qualifications:

• Bachelor’s degree or equivalent work experience in retail management, nonprofit operations, or related field.
• Minimum of 3 years of retail management experience, preferably in a thrift or nonprofit environment.
• Strong leadership, ethics, communication, and customer service skills.
• Proven ability to manage people, budgets, and logistics.
• Proficiency with POS systems, Microsoft Office.
• Ability to lift 50 lbs., stand for extended periods, and work in a warehouse environment.

• Willingness to work some nights and weekends.
• Valid driver's license and reliable transportation.

• Must pass Criminal Background Check and Sexual Offender Check

• Willingness to make cold calls for donation purposes.
• Can work outdoors, including during inclement weather.

Preferred Qualifications:

• Experience working with volunteers and community stakeholders.
• Knowledge of Habitat for Humanity’s mission and values.
• Bilingual in English and Spanish a plus.

Compensation & Benefits:

• Competitive salary commensurate with experience.
• Paid time off and holidays.
• Professional development opportunities.

Donation Ambassador : Truck Driver Position – Donation Pick-up and Unloading

Part-time  ·   Flexible schedule 

384 RT-57, Washington, NJ 07882, United States

The  Habitat for Humanity Northwest New Jersey ReStore is looking to hire a part time (30 hr/week) driver to pick up donations across Warren County. 

Donations Driver will be responsible for picking up donations in a timely manner, responding to multiple calls per day and creating an efficient route. Donations may include anything from small household decor to large couches, tables, or chairs.

Please email your resume to: [email protected].

Responsibilities: 

- Safely drive trucks to and from ReStore and sites of donation pickups. 

- Offer excellent customer service to donors.

- Screen items for product usability.

- Safely unload donated items into back area of ReStore for processing 

- Commit to a schedule and pick up donations in a timely fashion 

- Daily cleaning and straightening of the truck and ReStore warehouse, keeping it neat and clean. 

- Attend or participate in training as needed or required. 

- Adhere to and reinforce ReStore Policies and Procedures.

Qualifications and Skills:

- Valid Driver's License, must not have any major traffic violations on record 

- 3 years minimum driving 

- NO CDL required!

- Passionate about the mission of  Habitat for Humanity Northwest New Jersey.

- Reliable transportation to and from work.

- Must pass Criminal Background Check and Sexual Offender Check.

- Can work outdoors including during inclement weather. 

- Ability to lift up to 75lbs. with assistance. 

- Maintain all information in a confidential and professional manner.

- Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.

- Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.